FAQ

For more info just write us in the contact us page

Maya Bay is temporary closed. 

During our Phi Phi X Large or Phi Phi 9:00 AM tour we will stop at the bay for taking some great pictures of this famous beach from the speedboat.

You can make a booking request in each tour page sending us your details using the contact form. We will be back to you shortly. You can check our tour programs here.

Yes, please specify during the booking your request. We can provide vegetarian, vegan, gluten free and other lunch options free of charge.

You can cancel your booking free of charge until 24hrs before the tour start. For cancellations less then 24hrs before the tour we will charge 50% of the tour price. For “no show” we charge 100% of the tour price.
In case you are ill please provide a doctors certificate and we will find the best solution for you.

Yes, but before we undertake any of our trips, whether in the dry or monsoon season, we check if the conditions are safe. If we feel there is any danger to you, we will cancel the tour.

Because of the exposure to the strong wind that may occur during the monsoon season, we assess our Phi Phi islands tours on a daily basis, and these can be subject to cancellation between May and November.  If this is the case, you can change the date or switch to James Bond & Beyond Tour where the water conditions are generally better.

During the monsoon season we also offer Krabi Highlights Tour.

During May to September our Phang Nga Bay is more protected from the elements. and generally has smaller waves and wind effect.

Our mission is to give safety and comfort to our Guests, so we operate our tours with maximum 32 Guests and our boats are licensed for 45 Guests plus crew.

Our tours are not allowed for pregnant women, children under 2 years and adults over 75 years old. 

Our trips are also not recommended for persons with previous back injuries, hearth illnesses or other serious health problems, as we might not be far away from any medical attention.

Our insurance covers only accidents with personal damage directly related to the accident. 

Lost or damaged cell phones, cameras or other personal items are not covered by our insurance.

Please do not bring any unnecessary items or high valuables on board.

Yes, we can keep your luggage safe at our Marina or pier throughout the day while you are on tour, but please let us know so that we can plan the space required in the minivan as well.

Swimming suit, short and t-shirt, sunscreen, beach towel, cap or sun hat, sunglasses, flip flop, camera.

We will provide you all the snorkeling equipment. 

Normally you will receive the email with the link in 72 hours.

If you didn’t received the link, please contact us via email at: saw.video.photo@gmail.com , we will be back to you very soon.

Yes, the transfer is included from all the hotels in Phuket and in Khao Lak.

In case you need a drop off to the Phuket International Airport after the tour, we extra charge 700 Baht.

In case you need a drop off to another Hotel different from the pick up in the morning (if it’s still within Phuket Island), we extra charge 700 Baht.

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Phi Phi X Large

Early Bird to Phi Phi Islands

James Bond & Beyond

Early Bird to Phang Nga Bay

Krabi
Highlights

Railay Bay & 4 Islands

Similan Islands

Early Bird from Phuket & Khao Lak

Surin
Islands

Early Bird to Surin Islands

Koh Rok &
Koh Haa

Top Snorkeling

Excursion Inquiry